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Elixr Class Booking App and Membership Portal

ELIXR CLASS BOOKING APP AND MEMBERSHIP PORTAL IS FINALLY HERE!

We are excited to be announcing a new class booking and membership portal on an app and website platform.

We will be moving from the MindBody platform to our own bespoke Elixr Health Club app, powered by GymMaster.

Here are the instructions to get set up:

Step 1
Step 2
  • Download the GymMaster Member app on your phone from the Google Play Store, or the iOS App Store, and log in using the same details as the member portal.
  • To ensure you receive all notification and reminder emails, check your junk folder and mark emails as safe.

This new update will make managing your membership account and booking classes at our Bondi gym so much easier! Now with this new app and website platform, you will be able to:

  • Easily view the timetable, view available class spots and book classes 3 days in advance from 11 am
  • Access a member portal to view, update and manage your account and billing information, easily in one place.

Please read our FAQ secion to help you navigate the web portal the GymMaster Member app: https://elixr.com.au/my-elixr/

 

FEE CHANGES
  • Due to the new platform and integrated membership billing system, the credit card surcharges charged will be updated to 1.32%, commencing 16 December 2021. These are fees charged directly by the billing provider.
  • To avoid credit card surcharges, update your billing details to direct debit from your bank account, by completing a Change of Details form at reception or you can now update your billing details in the member portal.
  • Please note that if you have an outstanding payment of $40 or above on your account, you will not be able to book classes.
  • Please be reminded the Elixr Fair Booking Policy for late cancellations and no-shows remain. All class no-shows will incur a fee of $10 and all late cancellations will incur a fee of $5 per class. Please see the Policy for details and note that there will no longer be a grace period of one late cancellation per fortnight period.
  • Members who pay by credit or debit card will see the following business name on their statement to indicate their payment to Elixr “IPY*ELIXR HEALTHCLUB”

Please contact us if you have any questions.

See you in the club!

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